Frequently Asked Questions
These are general questions asked by many enquirers. There is a library of information sheets and downloadable pdf’s and short videos on our customer log in feature on this website for existing customers
Please email or call us if you have a question that is not answered about any of our small tractor range.
How does the guarantee and warranty work?
Rarely do we have a problem, but if you experience a problem, then you advise us through our Intranet facility on the website. This will give it a reference number, and it is also instantly registered with the Quality Control Department at the factory as well as ourselves
We decide on the course of action.
We either come to carry out any remedial work ourselves, or nominate one of our many agents and Agricultural Engineers to do the work on our behalf. During the Warranty Period, this is entirely at our cost.
We have a network of agents and Agricultural Engineers around the UK who carry out work on our request.
In France and Ireland, we have our own Engineers and Mechanics who we would
Instruct to come to you and carry out any remedial work necessary.
Can the tractors be Road Registered?
The Mahindra tractors are road legal world wide without any modifications. We partially complete the UK DVLC paperwork, and supply you with the other necessary documents.
In the UK
Applications to road register have to be made by buyers, recent legislation on money laundering means that we cannot do this on behalf of customers. However, we do most of the registration process for our customers.
You must then submit the paperwork we supply together with
a) your personal cheque which must be in the same name as the applicant.
b) Either, your original passport or driving licence
c) Two utility bills
d) Certificate of Insurance – we recommend the NFU.
France & other EEC Countries.
We supply a full French Carte Gris Registration pack for all buyers in France which has an English translation of all documents. Completion of the documents for the Prefecture has to be done by the applicant, but our Carte Gris Information Pack makes it ‘easy peasy’. No other tractor dealers offer this service.
The tractors are compliant and carry the full Certificate of Conformity in order to make registration in any EU country an easy formality. If anyone encounters a difficulty at all, then we advise the factory who make contact with the relevant authority in that country to resolve any questions they might have about the tractor.
I have hilly or sloping ground?
The tractors are used throughout the world in all types of terrain. The Mahindra tractor will comfortably negotiate 62 degree slopes, upwards or downwards. Traction is achieved by either the four wheel drive, the low range gears, or in extremis, by using the diff lock. Professional Forestry users negotiate extreme conditions without getting stuck or losing any control. We’re currently compiling an advertising feature on Forestry and Woodland users in some of the most inhospitable and remote parts of the UK and Ireland.
How easy is it to service the tractor?
The most difficult thing having serviced the tractor is what to do with the bucket of waste oil ! – just warm the engine for a moment, then undo the two bungs on the engine, two on the transmission, and one on the front axle. The engine oil and diesel filters are easily accessible spin on and off, the hydraulic filter also which is safely behind a panel by your left heel, the air filter is simple, just undo one wing nut and slide the filter out, either knock it against a wall, or use the vacuum cleaner if you’re wife isn’t around. The refill points on the tractor are all on the surface and have an orange screw top, each has an integral dipstick on the other side of the filler cap. As I said, the most difficult thing is what to do with the bucket of waste oil.
Are Parts easily available?
Please see the Parts section of the website, Mahindra are a world wide company, parts are available in 24 – 48 hours, anywhere in the world. We hold all parts and have never been stuck for a part. The European Central Parts Operation in Holland automatically update our parts stock via DHL.
Do we have to buy Filters and service parts from you?
No, we can supply you on a 24hour basis, and all customers are given a free service kit when they buy a tractor, but all filters are cross referenced with Fram, Coopers, Unipart and many others.
Are they easy to drive?
Tractors are easy to drive, anyone could drive one. Obviously there is more to it than this, and we give extensive training and explanation. In addition, there are on our customer log in section, a number of downloadable Pdf’s that explain much more, as well as training videos, not to forget the Operators Manual that we have written and photographed ourselves. The manual alone gains plaudits from industry professionals, and has been commended by a Nationally recognized Railway operating company.
Do we deliver?
We deliver throughout the whole of the UK, Ireland, and France. Recently we’ve delivered to Papa Westray which is an offshore Island, off the Orkneys, and to weather stations and Fishery Research Stations on remote rocky outcrops of Scotland and Ireland. For a recent delivery to Flat Holm Island for the University of Bristol, we hired an old landing craft to take the tractor from the mainland to the Island. Its fair to say that If you’ve been able to get there, then we’ll deliver there for you.
Back to top